
Delivery Policy
Astor India – Delivery & Shipping Policy
At Astor India, we strive to ensure that your orders are processed and delivered efficiently and securely. Please read our Delivery & Shipping Policy carefully before placing an order.
Delivery Coverage
Astor India currently delivers products across India. Delivery availability may vary depending on the product type and serviceability of the delivery location.
For delivery inquiries, please contact our customer support team before placing your order.
Order Processing & Dispatch
Once your order is successfully placed and payment is confirmed, we begin processing your order.
The estimated dispatch or shipping timeline for each product is displayed on the respective product page. This indicates the approximate time required before the product is handed over to our courier partner for delivery.
Estimated Delivery Timeline
Standard Delivery within India
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, transportation disruptions, public holidays, or courier delays.
Shipping Partners
We work with leading logistics and courier companies across India to ensure safe and timely delivery of your orders.
Our shipping partners may include reputable national and regional courier services depending on your location and the nature of the product.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation via email and/or SMS containing your tracking details.
You can track your shipment using the tracking number provided by our courier partner.
Please note that in certain cases, tracking updates may take up to 24 hours to reflect after dispatch.
Shipping Charges
Shipping charges are calculated based on factors such as:
- Product weight and dimensions
- Delivery location
- Shipping method selected
The applicable shipping charges will be displayed during checkout before you complete your purchase.
Standard Shipping Charges
- ₹99 shipping fee on orders below ₹2,000
- Free shipping on orders of ₹2,000 and above
Astor India reserves the right to modify shipping charges, promotional offers, or free-shipping thresholds at any time.
Backorders & Product Availability
In the event that a product becomes temporarily unavailable after your order has been placed:
- We may dispatch the available items from your order first.
- The remaining items will be shipped once they become available.
- You will not be charged any additional shipping fees for subsequent shipments related to the same order.
If a product is unavailable for an extended period, our customer support team will contact you regarding available options, including replacement or refund.
Payment Confirmation
Upon successful completion of your payment, you will receive an order confirmation and payment confirmation email at the registered email address provided during checkout.
If you do not receive confirmation within a reasonable time, please contact us at info@astorindia.com.
Delivery Delays
While we make every effort to deliver orders within the estimated timelines, Astor India shall not be held responsible for delays caused by:
- Natural disasters
- Weather conditions
- Public holidays
- Government restrictions
- Transportation disruptions
- Courier service issues
- Any unforeseen circumstances beyond our control
Contact Information
For delivery, shipping, or order-related inquiries, please contact:
Astor India
🌐 Website: https://astorindia.com
📧 Email: info@astorindia.com