Privacy Policy

DEFINITIONS

In this Privacy Policy, the following terms shall have the meanings assigned to them below:

1. “Astor India”, “Company”, “We”, “Us”, and “Our” refer to Astor India, the owner and operator of the website https://astorindia.com/.
2. “User”, “Customer”, “You”, and “Your” refer to any individual who accesses, browses, registers, purchases products, or otherwise uses our website and services.
3. “Website” or “Site” refers to https://astorindia.com and all related web pages, applications, and services operated by Astor India.
4. “Third-Party Service Providers” refer to payment gateways, logistics partners, analytics providers, marketing platforms, hosting providers, and other service providers engaged by Astor India to facilitate its services.

SECTION 1 – INFORMATION WE COLLECT

When You purchase products or services from Our website, We may collect personal information including, but not limited to:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information
• Order History

When You browse Our website, We may automatically collect certain information such as:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Access

This information helps Us improve Our website, products, services, and user experience.

With Your consent, We may send You promotional emails, newsletters, product updates, offers, and other marketing communications. You may opt out of receiving such communications at any time.

SECTION 2 – CONSENT

How Do We Obtain Your Consent?

By providing personal information for placing an order, completing a transaction, arranging delivery, requesting support, or registering an account, You consent to the collection and use of such information for those specific purposes.

If We request Your information for marketing or other secondary purposes, We will either seek Your explicit consent or provide You with an opportunity to decline.

Withdrawal of Consent

You may withdraw Your consent at any time by contacting Us at:

Email: info@astorindia.com

Upon receiving Your request, We will stop processing Your information where legally permissible.

SECTION 3 – DISCLOSURE OF INFORMATION

We may disclose Your personal information:

• When required by applicable laws, regulations, court orders, or governmental authorities.
• To protect Our legal rights, property, or safety.
• When necessary to investigate violations of Our Terms and Conditions.

Payment Information

Astor India does not store, sell, rent, trade, or share Your complete credit/debit card information with third parties.

All payment transactions are processed through secure PCI-DSS compliant payment gateways.

SECTION 4 – WEBSITE PLATFORM AND PAYMENT PROCESSING

Our website may be hosted and operated using third-party e-commerce and technology platforms.

Personal information may be securely stored on servers maintained by Our hosting and technology partners.

Payment Security

When You make a payment through Our website, Your payment information is encrypted and processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS).

PCI-DSS standards are designed to ensure the secure handling of payment information by merchants and payment service providers.

SECTION 5 – THIRD-PARTY SERVICES

We may engage third-party service providers to perform services on Our behalf, including:

• Payment Processing
• Order Fulfillment
• Shipping and Logistics
•  Customer Support
• Analytics and Marketing Services
• Website Hosting

These service providers will only access information necessary to perform their functions and are obligated to protect Your information.

Please note that third-party service providers may operate in jurisdictions different from Your own. Your information may therefore be subject to the laws of those jurisdictions.

External Links

Our website may contain links to external websites. Astor India is not responsible for the privacy practices or content of third-party websites. We encourage You to review their privacy policies before providing any personal information.

SECTION 6 – SECURITY

We implement reasonable technical, administrative, and physical safeguards to protect Your personal information against:

• Unauthorized Access
• Disclosure
• Alteration
• Loss
• Misuse
• Destruction

Our website uses Secure Socket Layer (SSL) encryption and other industry-standard security measures.

While We strive to protect Your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

SECTION 7 – COOKIES

Our website uses cookies and similar technologies to enhance Your browsing experience.

Cookies help Us :

• Remember User Preferences
• Maintain Shopping Cart Functionality
• Improve Website Performance
• Analyze Website Traffic
• Deliver Personalized Content and Recommendations

Most web browsers automatically accept cookies; however, You may modify Your browser settings to decline cookies. Please note that some website features may not function properly if cookies are disabled.

Types of Cookies We Use

Essential Cookies

Required for website functionality and checkout processes.

Performance Cookies

Help Us analyze website usage and improve performance.

Preference Cookies

Remember Your preferences and settings.

Marketing Cookies

Assist in delivering relevant advertisements and promotional content.

SECTION 8 – CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18 years.

Users under the age of 18 should not register, purchase products, or provide personal information through Our website without parental or guardian supervision.

SECTION 9 – DATA RETENTION

We retain Your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, tax, accounting, and regulatory obligations.
• Resolve disputes and enforce agreements.

When information is no longer required, We securely delete or anonymize it.

SECTION 10 – YOUR RIGHTS

Subject to applicable laws, You may have the right to :

• Access Your personal information.
• Correct inaccurate information.
• Request deletion of Your information.
• Withdraw consent.
• Object to certain processing activities.
• Request information regarding how Your data is used.

To exercise these rights, please contact Us using the details below.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

Astor India reserves the right to modify or update this Privacy Policy at any time.

Changes become effective immediately upon posting on this page. We encourage You to review this Privacy Policy periodically.

If Astor India is acquired, merged, or reorganized, Your information may be transferred as part of that transaction, subject to applicable laws.

CONTACT US

If You have any questions regarding this Privacy Policy or wish to exercise any of Your privacy rights, please contact Us:

Astor India

Website: https://astorindia.com

Email: info@astorindia.com

For privacy-related concerns, please contact Our Privacy Officer at info@astorindia.com.